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Canada Water Daycare Facility

Our bilingual nursery and daycare facility specialising in intercultural education and second language learning is located on the banks of the river Thames and adjacent to its own wildlife and nature reserve at Lavender Park for our on site forest school provision. Servicing the needs of families who work at Canary Wharf, we're only 2 minutes walk from the Nelson Dock pier that alights to the estate every 8 minutes. 


Hatching Dragons Canada Water

Frequently Answered Questions

You'll find all of our policies and procedures on the knowledge base under our customer portal on the website, which, along with our terms and conditions, form the basis of our care. Parents are advised to read through them in detail to understand what it is we do, but below you'll find a hit list of the top 10 questions we get asked....

Opening & Closing Times

We're open 07:30 until 18:30 Monday to Friday, 51 weeks a year, closing for the days between Christmas and New Years and for 3 inset days on the first Monday of each term (January for Spring; April for the Summer term post Easter holidays; September for the Autumn / winter term post summer holidays). We do not close for holidays over the summer or easter and do not offer refunds for these periods that you might take off as our staff will be working irrespective. Think about a gym membership. It's the same kind of thing - a monthly payment to allow us to exercise young minds!

What ages do you look after?

We can care for your children as young as 6 months. We could go younger but always felt that those first 6 months are so important for parents to bond with their child, we really encourage parents to take the parental leave they can to experience that wonderful time. Because it is so precious, and so important, developmentally, for the child, and emotionally for you as new parents to get that time. So our policy is 6 months onwards, all the way through to Reception at the age of five. Your pattern of care will remain consistent until you a) submit a change of hours form or b) a termination form, which will then see your contracted hours of childcare change one month from the date of that submission.

Do I have to attend full time?

No - one of the reasons why Hatching Dragons came into being was because we wanted to make childcare easier and more flexible for parents. You can opt to do term time only, but we will still charge you a monthly (pro rated) equivalent direct debit (albeit for a smaller, pro rated amount) so we can keep things consistent with our payment policies. It will mean, however, that you will have to pay the holiday camp rates for any childcare that you need during half terms or holidays.

What's our Settling In approach 👶

Considering that a relaxed and gradual approach works wonders for children settling into nursery life, we decided to make it a team effort between parents and teachers.

We keep it simple with a step-by-step settling-in process - we offer 3 to 5 free two hour sessions at either 0930-1130, or 1430-1630 for your child to settle into our school and build their relationships with their key worker team and their friends in the room. On the first session, it's typical that we'll run through your registration details so we're clear on dietary, medical and allergy information, your routine and soothing strategies, and by the second, we'll be inviting you to step away so that they can bond with their key worker a little more. By the third session you'll be invited to have a cuppa with the manager and after that, we're normally away...Easy peasy, right?

What do I need to bring?

All of our onboarding instructions will be automatically issued to you when you've signed your contract and paid your deposit, but you can find a copy of your onboarding pack below, to get a sense of what you'll need on the day

What schools can they move on to?

We have plenty of schools in our area that our families move on to but it really depends on whether the family is resident (and so can select some of the amazing publicly funding primary schools near Peter Hills Primary, Redriff, Alfred Salter , Albion primary, Rotherhithe primary and the Seven Mills over the river

What Ofsted Inspection did we get? ✅

We don't think we're just Good. We think we're Great! Check out our latest Ofsted report right here! Dive into the great feedback we snagged from the inspectors who were seriously wowed by the cosy and nurturing space we've crafted for your little ones. They gave big shoutouts to our incredible team, top-of-the-line facilities, and activities that turn learning into a total blast!

What languages do you teach? ✨

We're language nuts at Hatching Dragons. Our multilingual team can speak Bengali, Arabic, Russian, Chinese, French and Spanish. But each school focuses on a specific language and at the City of London nursery we focus on Mandarin Chinese.

Each age group will have at least one dedicated session a day, even if they also benefit from at least 50% of the team being Chinese in the school. And those sessions are led by the lead Chinese teacher for the school to engage the children in fun, immersive activities that aim to deliver second language acquisition in the context of our thematic / educational focus for the month. It could be music and rhyme. It could be story telling or Drama. But we have dedicated language lists that focus on our theme of the month and our teachers focus on leveraging all media and materials to deliver that language to our children....

What pedagogy do you follow? 💖

We strongly believe that education should be a dynamic blend, shaped both by the child's interests and autonomy, fostering their individuality, and by adult guidance to introduce new materials, building their knowledge, understanding, and skills.

Our inspiration stems from weaving together the finest pedagogical frameworks globally. We dip into Montessori and take a stroll through High Scope; we explore Reggio alongside Steiner, Te Whariki, and those from East Asia. Recognizing that no single culture holds the exclusive key to education, we draw on the best from each to craft a curriculum that brings out the best for everyone.

What qualifications do you teachers have? 🍎

We believe that diverse teams deliver dynamism and progression. It's one of the reasons we felt that education needed to draw on the best of what the world has to offer - just as we believe that with diverse sets of people, organisations can engineer the best ideas and ways of working.

All our teachers have Paediatric First Aid and hold some of the highest qualifications in early years teaching from some of the best educational institutes in the world. We have graduates from the Institute of Education at UCL; we have people from Maria Montessori Institute and more.

What's the food on offer? 🍐

Our catering team have devised our approach to food and infant nutrition in line with the guidance set out by the British Nutritional Foundation with specific reference to the Government's Eatwell Guide on delivering a healthy, balanced diet for infants, toddlers and preschoolers.

We take the health and safety of your children very seriously, which is why we use management systems to secure weekly reports on children's attendance and their dietary and allergy needs, direct to our in-house catering teams. All of our chefs are qualified in the culinary arts, have advanced food hygiene training and follow the procedures outlined in the Safer Food Better Business guidance from the Food Standards Agency, so you can rest assured that your children's nutrition is in the best possible hands.

Fees, schedules and funding 🌝

Life's a whirlwind, and we get it – you need flexibility. No stress, we're not all about those rigid full-time commitments. It's all about what works for you!

Whether you're up for a single morning or afternoon sesh, or you're diving into the full 5-day experience (depending on availability), it's totally your call. But here's the inside scoop: for the ultimate language adventure, we suggest aiming for at least 5 half days. That's when you'll see your little language maestro really shine.

And hold onto your hats because we have some limited funded spots up for grabs! Curious? Click below to book a call with our team. They can help tailor things just for you! 

Here are some extra resources for parents 🧐

It's not just about what we do for the little ones; let's not overlook the daily hurdles faced by the most crucial people in their world – parents. Parenting is a challenging journey, and the demands are on the rise, often leading some to decide against having children altogether.

We believe it's not fair, and we're here to be more than just a service. We aim to support our working families in being the best parents they can be while excelling in their careers and personal lives. Our goal is to ease the challenges of parenting, making the journey smoother for our amazing parents.